WHAT WE COLLECT
Primarily, information collected may include Name and Address, Phone Number, E-mail ID, Date of birth, Gender, your interests, personal information related to web content, and other information relevant to customer surveys and offers. We will only use this personal information for the purpose for which it was supplied.
Our registration forms for various trips may collect additional details such as emergency contact details, past medical history, current medications, physical limitations, signed medical release, dietary preferences, arrival departure information and a release of claims.
In order to continually improve our website and ensure its relevance to our viewers we may retain and analyse certain visitors’ information regarding use of our website and services. Information collected may include but in not limited to page visits, date and time, browser type, web traffic and frequency of visits, geographic and demographic data, cookie data.
We are committed to ensuring that your personal data and transactions made with us are secure. We have implemented proper and highly safe systems at our end to see that all the information collected online is secured. You can be assured that all monetary transactions and your details are processed and maintained in a completely safe and secure way.
Protrek Adventure is dedicated to protect your personal information. We use your information to provide services you have requested, maintain internal record, improve our products and services, customise our website according to your interests and notify you of our offers and services that we think may be of interest to you. We may also use the information to contact you for market research purposes. If you do not wish to receive any promotional mails, you can unsubscribe for the same by mailing us.
You may correct or update your personal information if existing details are incorrect or if you feel you want to add more details. To do so, kindly contact us by phone or email and we will update it as soon as possible.
We do not share or sell or trade your information for third parties or commercial purposes, except to provide the services you’ve requested, when we have your permission or under certain circumstances where it may be required to do so by law. Under the Data Protection Act 1998, you may request details of personal information which we hold about you. You can mail us at [email protected] if you wish to obtain this detail and you will also have to pay a certain fee for the same.
If you have any queries or concerns, you can contact us at the below address, phone number and mail address
To make this website work properly and enhance your online experience, we sometimes place small data files called cookies on your device. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences, so you don’t have to keep re-entering them. The types of data collected for targeted advertising include but are not limited to IP addresses, cookie identifiers, and website activity. Traffic log cookies are used to identify which pages are being used. This helps in analysing webpage traffic related data, identify users and personalise their visit by customising web pages for them in order to have a good browsing experience. A cookie does not give any access to your computer or any other information about you, other than the ones you choose to allow. You can either accept or decline cookies. You can usually do so by modifying your browser settings.
Our website contains links to other websites. Please be aware that when you click on one of these links, you are entering another website. We cannot be responsible for the protection and privacy of any information which you provide in these websites. The linked websites are not governed by this privacy statement and therefore, we encourage you to read the privacy statements of the linked websites before providing any personal information.
Protrek Adventures will periodically update this policy for a better understanding and to provide quality services. The user is responsible for regularly reviewing these policies to know about any changes or modifications in the policies. If you have any questions about how your private information is used by Protrek Adventures you can contact us using the below email id, phone number, and mailing addresses.
Registered with: Company Registration Office, Government of Nepal
Licensed by: Nepal Tourism Board & Department of Tourism
Proud Member of Trekking Agency's Association of Nepal
General Member of Nepal Mountaineering Association